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I have been surprised at how often new things don’t work like we expect them to. As a remodeling contractor our plumbers install lots of faucets. In a recent project we had two of them start to leak within a few months of installation at the kitchen sink.
As a warranty item this is not big deal in the big picture. That we buy from a reputable wholesale supply house makes it so much easier to resolve.
With a phone call we had parts shipped to us no argument or issue. I replaced the parts myself as a nice way of showing that I care and viola.
I have no idea if his is even possible at a big box store and I hope I never have to deal with it.
Your comments are welcome. To ask questions or get more information about fixing stuff, click here to email me directly, or call 208-639-1808
I do these things during non-Levco time to be sure it doesn’t interfere with the Remodeling business. Repairing things and understanding homes is just another passion of mine.
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